1. Introduction
Unique Sentinel Technologies (website: https://uniquesentinel.co.zw) values your trust and partnership. We are a Zimbabwe-based security company, committed to providing advanced security solutions. Please review this Privacy Policy and provide your consent to use our services.
2. Data Collected
Data Storage Location
Unique Sentinel Technologies is a Zimbabwe-based company, with web servers hosted in secure locations. Our hosting provider adheres to global data protection standards, ensuring your data is securely stored and compliant with privacy regulations. For more information on our hosting provider’s privacy policy, please visit: Hosting Provider.Registration Data
If you register on our website, we store your chosen username, email address, and any additional personal information added to your profile. You can view, edit, or delete your personal information at any time (except your username). Website administrators can also view and manage this information.Purchase Data
To access product support, you may be required to provide purchase details related to our security services. These details will be stored along with relevant support information and your user profile to facilitate customer service and provide access to our resources.Support Data
Registered users with valid accounts can submit support requests through our system. All data you submit is securely stored, and you are asked for explicit consent whenever creating new support tickets.Comments
When you leave comments on our website, we collect the information provided in the comment form, along with your IP address and browser details, to help prevent spam.Contact Form
Information submitted through our contact form is sent to our company email hosted by Tronix Incorporation. Tronix Incorporation follows global data privacy regulations, and more details can be found on their website here: Tronix Incorporation. Submissions are kept solely for customer service purposes and are never shared or used for marketing.Google Analytics
We use Google Analytics for anonymous tracking of website usage. No personalized data is stored. If you wish to opt out of Google Analytics tracking, you can do so via this link: Google Analytics Opt-out.Cases for Using Personal Data
We use your personal information in the following cases:- Verification/identification during website use;
- Providing technical support and assistance;
- Sending important updates or changes related to our services;
- Monitoring account activity to prevent fraud and ensure security;
- Customizing the website for a personalized experience;
- Ensuring the overall functionality and administration of our services.
3. Embedded Content
Pages on our site may contain embedded content, such as videos from YouTube or other platforms. Embedded content from external websites functions the same way as if you visited those websites directly.These external sites may collect your data, use cookies, embed additional third-party tracking, and monitor your interactions with the embedded content, including tracking if you have an account and are logged in to their platform. Below is a list of services we use:YouTube
We embed YouTube videos on our site. YouTube also has its own cookie and privacy policies that we do not control. No cookies from YouTube are installed, and your IP address is not sent to YouTube unless you consent. You can find their privacy policy here: YouTube Privacy Policy.4. Cookies
This website uses cookies—small text files placed on your device—to enhance your user experience. In general, cookies are used to store user preferences, retain information such as shopping cart contents, and provide anonymized tracking data to third-party applications like Google Analytics. These cookies improve your browsing experience, but you may choose to disable cookies if you prefer. The most effective way to do this is by adjusting the cookie settings in your browser. We recommend consulting your browser’s help section for guidance on how to do this.Necessary Cookies (for all site visitors)
- cfduid: Used by our CDN, CloudFlare, to identify individual clients behind a shared IP address and apply security settings on a per-client basis. Learn more here: CloudFlare Privacy Policy.
- PHPSESSID: Used to identify your unique session on the website.
Necessary Cookies (for Logged-in Customers)
- wp-auth: Used by WordPress to authenticate logged-in users, manage password authentication, and verify user identity.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in users and verify their identity.
- wordpress_test_cookie: Used by WordPress to ensure that cookies are working properly.
- wp-settings-[UID]: WordPress sets wp-settings-[UID] cookies to customize the admin interface view for individual users. The UID is the unique user ID from the database.
- wp-settings-time-[UID]: WordPress also sets these cookies to manage the customization of both the admin and main site interface for individual users.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.If you are a client with a registered account, your personal information can be accessed by:- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
7. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
8. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AncoraThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AncoraThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.